Skills
Customer Support > Chat Support
2-5 Years
Problem solving
2-5 Years
Good communication, problem solving, attention to detail, and resourefulness.
2-5 Years
Customer Support Email Support
2-5 Years
Experience highlights
Customer Support Associate
KMC Mag Solutions, Inc.
·
September/2021
–
Present
Assist clients based in the US, Australia, and Canada through live chat and email with their accounts, KYC, payments, and technical inquiries or concerns in the app.
Stock Control Staff
Primemovers Business Solutions, Inc.
·
February/2020
–
Present
Monitor and maintain accurate stock levels of assigned items, such as tungsten rings and charms. Identify any discrepancies or damaged goods and report these issues to supervisors or the purchasing team. Organize and store stock in designated areas to optimize space and accessibility. Promptly update inventory management systems to reflect stock movements. Additionally, process orders for branch deliveries.
Customer Service Assistant
Mandariao Star Inc.
·
July/2016
–
Present
Assigned to the mall information and billing station, I provide accurate and friendly information about mall services, stores, promotions, and facilities. I assist customers with lost and found inquiries, mall navigation, and general support. Additionally, I sell prepaid and postpaid services, load cards, and pocket WiFis. I handle billing and payment transactions efficiently and accurately using POS and billing systems.
Cashier/Service Crew
Jollibee Foods Corp.
·
April/2014
–
Present
Greet customers warmly and take their orders accurately, ensuring a positive dining experience. I handle cash transactions and operate the POS system efficiently to process payments. I prepare and serve food according to Jollibee’s standards while maintaining the cleanliness and organization of the work area.
