Freelancer/Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Native

Professional Summary

I specialize in customer service, appointment setting, administrative assistance, and communication-driven tasks. I'm a quick learner who adapts well.

Skills & Experience

Skills

Appointment Setting & Lead Generation, Customer Service & Sales, Communication & Active Listening, Adaptability & Time Management 2-5 Years

Experience highlights

Lead Generation Specialist/Appointment Setter

Belkins · August/2024 – Present

*Services & Responsibilities:
Appointment Setting
Lead Research & Ideal Customer Profiling (ICP)
Omnichannel Campaign Strategy
Email Deliverability & Domain Health
Campaign Management & Optimization
*Appointment Setting:
=> Book qualified meetings, manage calendars, follow-ups

Appointment Setter

Gplex · February/2024 – Present

*Core Services & Responsibilities:
Appointment Setting & Sales Outreach
AI Powered Sales & Customer Engagement
Comprehensive Contact Center Infrastructure
Multi-Channel Lead Generation & Campaign Management
*Appointment Setting:
 Automating dialing, qualifying leads, booking appointments, handling reminders.

Quality Specialist

Taylored Legacy · July/2022 – Present

*Duties:
 Develop and implement processes:
 Analyze data:
 Ensure compliance: Ensure that products and processes comply with industry standards, laws, regulations, and environmental standards.
 Collaborate with others: Work with other departments to improve quality.
*Benefits:
 Quality specialists help ensure customer satisfaction.
 They help maintain and improve the overall quality of products and services.

Project Advisor (Inbound Sales)

Fusion BPO · February/2021 – Present

*Duties:
 Answering calls: Taking phone calls from customers.
 Scheduling appointments: Setting up appointments for customers.
 Closing sales: Negotiating with customers to close sales.
 Researching leads: Finding new customers and prospects.
*Skills:
 Active listening: Listening to customers' concerns and empathizing with their situations.
 Time management: Managing multiple tasks and leads efficiently.
 Communication:
 Problem-solving:
 Product knowledge:

Online Marketing Consultant (Outbound Sales/Account Manager)

EL BPO powered by EC Locals · January/2020 – Present

*Duties and Responsibilities:
 Research competitors, analyze customer behavior, and develop marketing campaigns.
 Also provide advice on branding, positioning, and market segmentation.
 Customer relationships: Build and maintain long-term relationships with clients.
 Customer needs: Handle customer complaints, resolve disputes, and ensure that clients' needs are met in a timely manner.
 Communication: Communicate with clients, upper management, and internal teams.
 Account representatives:

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