Experienced Medical Virtual Assistant with a background in healthcare support and customer service. I assist with patient scheduling, phone calls, medication refills, insurance verification, prior authorizations, faxing, emailing, patient intake, and other administrative tasks. Experienced in using eClinicalWorks (ECW), athenaOne, Availity, Carelon, NIA, and eviCore for patient records, insurance verification, and authorization-related tasks. I am organized, dependable, and able to handle multiple tasks while maintaining accuracy, patient privacy, and good communication.