Chat Moderator | Cold Email Lead Generation Specialist

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Detail-oriented virtual assistant with hands-on experience moderating high-volume, real-time chat interactions and managing multi-channel client communication. Skilled at enforcing community guidelines, multitasking across accounts, and maintaining professional, on-brand messaging. Reliable, fast internet connection and proven ability to work independently in fully remote, fast-paced environments.

Skills & Experience

Skills

lead generation specialist 2-5 Years

Google Workspace 2-5 Years

Software > API Development > Apollo 1-2 Years

Client Communication 2-5 Years

Linkedin Sales navigator 1-2 Years

Monday.com 1-2 Years

Experience highlights

Freelance Lead Generation Specialist / Cold Email Outreach Self-Employed

Remote, Clients based in USA · November/2023 – Present

- Provided cold email outreach and lead generation services to independent and private business owners in the U.S.
- Managed multiple client campaigns simultaneously using Apollo, Instantly, Gmass, LinkedIn Sales Navigator, Google Sheets (as CRM), Google Maps, and Google Search
- Achieved an average 5% response rate on cold email campaigns through consistent monitoring and message refinement
- Maintained ongoing client communication, tracking results and adjusting messaging strategy to improve e

Chat Moderator

Really Great Company · January/2018 – Present

Moderated high-volume real-time chat interactions and managed multi-channel client communication while enforcing community guidelines.

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