Skills
Custmer Service
5-10 Years
Admin & Office Support
5-10 Years
Operation Management
1-2 Years
Sales & Business Development Skills
5-10 Years
Billing assistant
2-5 Years
Team Lead - Client Success Team
1-2 Years
Team Leadership
5-10 Years
CRM
5-10 Years
Account Executive > Microsoft 365
5-10 Years
Executive Support
5-10 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
Administrative Operations
10+ Years
Google Workspace
5-10 Years
Customer Service>Sales
5-10 Years
Experience highlights
Customer Service Representative / Administrative Assistant
Solaris Diagnostics
·
August/2023
–
Present
Handled customer inquiries and complaints via phone and email. Performed data entry, maintained patient records, and supported diagnostic operations. Assisted with billing and dispatch coordination for phlebotomy services.
Administrative Assistant
Elysian Energy
·
December/2021
–
Present
Managed sales, compliance, billing, and debt collection for AU clients. Served as first point of contact for customer inquiries. Maintained databases and prepared management reports.
Senior Virtual Assistant / Team Leader / Operations Management
Lokal Virtual Assistance Services
·
January/2020
–
Present
Provided executive assistance including email management and scheduling. Promoted to Team Leader; onboarded and trained new Virtual Assistants. Managed Quality Assurance and met sales KPIs.
Sales Representative / Customer Service Representative / Team Leader
Adelphoi BPO
·
June/2019
–
Present
Delivered sales and customer support for US and AU clients. Managed HR tasks, recruitment, office administration, and executive support while leading teams.
Sales Representative / Customer Service Representative
Online Pharma
·
January/2019
–
Present
Provided sales and customer service support for pharmaceutical clients.
