Skills
Customer Service Representative
2-5 Years
Less than 6 Months
Chat support
2-5 Years
ChatGPT
1-2 Years
- Customer Service
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
CRM Systems
2-5 Years
Email Communication
2-5 Years
Medical Records Retrieval
Less than 6 Months
Property Management Systems
2-5 Years
Google Workspace
2-5 Years
Experience highlights
Medical Records Retrieval Specialist
Smiles On Demand By Vervent Philippines - Mediflash Account
·
July/2026
–
Present
Contacted hospitals and clinics to retrieve medical records for insurance clients. Coordinated with healthcare facility representatives to obtain documentation and follow up on requests.
Guest Experience Specialist
Smiles On Demand By Vervent Philippines - Vacasa Account
·
April/2023
–
Present
Managed high-volume customer communications via chat and email. Handled reservations, modifications, cancellations, and complaints with professional resolutions. Coordinated with internal teams for issue resolution.
