CSR - Retail and Tech Support

Verified

$5/hr

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Outline

Looking for Full-Time work (7 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Customer support professional with strong communication skills, detail-oriented, adaptable, and committed to delivering excellent service.

Skills & Experience

Skills

Customer service 1-2 Years

Experience highlights

CSR - Retail and Tech Support

SUTHERLAND · April/2024 – Present

As a Customer Service Representative at Sutherland supporting the Amazon account, I assisted customers with order inquiries, account concerns, refunds, returns, deliveries, and payment-related issues through phone, chat, or email. I resolved customer concerns efficiently, provided accurate information, and maintained a high standard of customer satisfaction while meeting quality and performance goals.

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