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Maricel F.

Customer Service Representative

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

I help growing brands boost customer satisfaction (CSAT) and streamline support workflows. With an Upwork Skill Certification in Customer Service, I bring verified, top-tier expertise in managing customer communications across email, live chat, and ticketing systems.

Skills & Experience

Skills

Customer Service Representative 10+ Years
~Data Entry 10+ Years
Office and Administration > Quality Assurance 2-5 Years
MS Excel 5-10 Years
Web research 2-5 Years
back office Less than 6 Months

Experience highlights

Amazon Customer Service & Data Entry
Cupps Industries/Speedwell Health/AOI Capital · September/2016 – Present
Home-based Amazon customer service and data entry work for multiple companies.
Virtual Assistant/Customer Service Manager
Artovida · April/2016 – Present
Managed customer service operations and provided virtual assistant support.
Virtual Assistant
Continuum Products Pty Ltd · July/2015 – Present
Provided virtual assistant support services.
Virtual Assistant/Email Support Rep
Learning Like Crazy, Inc. · July/2013 – Present
Delivered virtual assistant and email support services.
Lead Generator
InsideOut Development · November/2012 – Present
Generated leads for business development initiatives.
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