Administrator Assistant

Verified

$7/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I have over five years of experience in the BPO industry and the past two years as a Virtual Assistant, I bring a versatile skill set and a strong wor

Skills & Experience

Skills

customer service representative 5-10 Years

Microsoft Office 5-10 Years

Office and Administration 1-2 Years

virtual assistant 1-2 Years

Client Care Specialist 2-5 Years

Receptionist 1-2 Years

Experience highlights

Administrative Assistant

Pineapple VA Hub | Experience Nurses Healthcare Agency · January/2024 – /

Manages Applicants Applications
Making sure that all requirements are complete and filled out correctly
Contact applicants to follow up for their missing documents
Run background check and verify their Nursing License
Adding them into Homebase

Assistant Intake Coordinator / Receptionist

Pineapple VA Hub | O’Connor Family Law · September/2023 – Present

Contact clients who haven't retained our services to inquire if they require assistance or need
information about our firm.
Respond to phone calls and offer assistance or direct the call to the relevant person.
Facilitate appointment bookings, particularly when a client expresses a preference to speak
with a specific attorney.
Facilitate the scheduling of case evaluation bookings for clients in need of legal assistance,
ensuring a smooth scheduling process.
Deleting or unsubscribing clients from

Technical Support Representative

Dexcom · December/2021 – Present

- Assist diabetic patients concerns with their device by giving them thorough steps or instructions
to fix the issue.
- Process replacements of devices if issues remain unresolved after troubleshooting

Customer Service Representative / Case Manager

Telstra International Philippine Incorporated - TIPI · March/2019 – Present

Mobile Postpaid billing, helps customers with their mobile bill, process payment, and setting up
payment extension
Prepaid services, assists customers in recharging their prepaid service and assists them for any
issues with their prepaid service – e.g checking prepaid credit balance
Internet and Home phone billing, helps customers with their Internet and Home phone billing
services
Faults, assists customer having problem with their mobiles or Internet and Home phone services –
e.g basic trouble

Customer Service Representative

Teletech powered by Telstra · October/2017 – Present

Mobile Postpaid billing helps customers with their mobile bill, process payment, and setting up
payment extension
Prepaid services assists customers in recharging their prepaid service and assists them for any
issues with their prepaid service – e.g checking prepaid credit balance
Internet and Home phone billing, helps customers with their Internet and Home phone billing
services
Faults assists customer having problem with their mobiles or Internet and Home phone services –
e.g basic trouble sho

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