Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (45 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly skilled in microsoft office, google docs, goole sheets, google drive, calendar management, roster management, and email management.

Skills & Experience

Skills

Customer Support > Technical Support 2-5 Years

Office and Administration > Computer Literacy 10+ Years

Office and Administration > Google Docs 1-2 Years

Office and Administration > Transcription > Typing 10+ Years

Microsoft Office 2-5 Years

Office and Administration > Calendar Management 1-2 Years

Office and Administration > Email Management 1-2 Years

Office and Administration > Google Sheets 1-2 Years

Experience highlights

Store Owner(Franchise)

J&T Express · April/2021 – Present

Operated the franchise outlet with accountability for
profitability and service quality. Ensured compliance with
J&T’s standards, policies, and franchise agreement while
making decisions for our own. Handled customer walk-ins for
parcel drop-offs, pick-ups and inquiries. Coordinated with
J&T’s truck handlers for hassle-free parcel collection and
delivery scheduling. Maintained accurate shipment records
and ensured packages are packed properly and ready to
be picked up by J&T couriers.

Technical Support Representative

Sykes Philippines · May/2017 – Present

Provided technical support to users via call and email,
resolving hardware or software issues regarding the product
Dragon, a speech to text translation equipment. Day-to-day
tasks starts on receiving the call, troubleshooting the user’s
problem while logging everything we have done on a
system to keep track of the user’s record. Billed the user
whenever we resolve the problem, and end the call with a
positive attitude.

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