Outline
Looking for Full-Time work (12 hours/day) at $5/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Possess over 3 years of experience working at Triple C Comm as a Sales Associate and Pharmacy Assistant. Throughout this tenure, demonstrated a strong commitment to delivering exceptional customer service and supporting daily pharmacy operations. Responsibilities included assisting customers with product inquiries and purchases, providing accurate and reliable pharmacy assistance, and ensuring compliance with industry regulations and company policies.
Proficient in handling sales transactions, inventory management, and prescription processing while maintaining a high standard of professionalism and confidentiality. Recognized for strong communication skills, attention to detail, and the ability to work effectively in a fast-paced, customer-focused environment.
Skills & Experience
Skills
Experience highlights
Delivered high-quality customer service via phone and email, addressing inquiries and providing healthcare products and services.
Conducted cold calls and provided real-time support for pharmacy services, converting prospects into loyal clients.
Surpassed monthly sales quotas by presenting and upselling medication refill plans, telecom solutions, and healthcare subscriptions.
Healthcare (eMed).
Delivered timely and empathetic customer service for eMed's telehealth platform via phone, email, and chat.
Scheduled appointments, resolved billing/technical issues, and guided patients through COVID testing and virtual healthcare processes.
Telecommunications (US Cellular).
Handled 80–100 daily inbound calls with a 95% issue resolution rate on first contact.
Successfully met and exceeded sales targets by identifying customer needs and recommending appropriate products and services, including device upgrades and plan modifications.
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