Executive Assistant | Operations & CRM Support | Admin & Business Support

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have 7+ years of experience as a Virtual Assistant, supporting business owners and clients with administrative, customer service, operations, CRM, lead generation, appointment setting, and social media tasks.

I also spent 5 years with Microsoft working in technical support, sales support, and customer service, which gave me strong experience in communication, problem-solving, and working with customers.

I have experience with Google Workspace, Microsoft Office, Excel, GoHighLevel, BoldTrail/KVCore, SkySlope, Calendly, LinkedIn Sales Navigator, Instantly, Dripify, Canva, CapCut, Slack, Zoom, and other business tools.

I’m comfortable following processes, learning new systems, managing multiple priorities, and working independently. I focus on being reliable, organized, and making sure tasks are completed properly and on time.

Skills & Experience

Skills

Email & calendar management 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Chat Support > Social Media Management 2-5 Years

CRM & Pipeline Management 2-5 Years

*Administrative Support - 2-5 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years

- Customer Service 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

outlook 2-5 Years

Data Entry & Research 2-5 Years

Real Estate Transaction Coordination 2-5 Years

Cold Calling 2-5 Years

Basic Graphic Design>Canva 1-2 Years

Google Workspace 2-5 Years

Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut 1-2 Years

Experience highlights

Virtual Assistant

Upwork · January/2022 – /

Managed emails, calendars, and scheduling. Handled customer support, data entry, and research. Conducted cold calling, lead generation, and appointment setting. Supported social media management and recruitment tasks.

Technical Support Representative

Concentrix · January/2018 – Present

Resolved technical issues via phone, chat, and email. Provided support for hardware, software, and network concerns. Documented cases and escalated complex issues. Maintained high customer satisfaction.

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