Virtual assistant

Verified

$4/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

To be part of an organization/company that will enrich my potentials, build my character and utilize my knowledge and skills in the best possible way

Skills & Experience

Skills

• Good communication skills • Computer Literate • Open to Constructive Criticism 1-2 Years

Experience highlights

Content Moderator

WeLocalize (Remote/Freelance) · January/2024 – Present

 Reviewed and evaluated user-generated content, including text, images, audio, and video, to
ensure alignment with client-specific guidelines and global community standards.
 Identified and flagged content that violated policies related to hate speech, explicit material,
misinformation, and abuse.
 Adapted quickly to evolving content policies and project requirements across multiple languages
and markets

Customer Service Representative (Voice)

IBEX Global Solutions · April/2021 – Present

 Provided prompt support to U.S.-based customers via inbound calls, resolving issues related to
billing, products, and account services.
 Followed call scripts and compliance procedures while maintaining flexibility in dynamic customer
situations.
 Documented call notes accurately using CRM tools such as Salesforce/Zendesk.
 Achieved key metrics: Average Handling Time (AHT), First Call Resolution (FCR), and Quality
Assurance scores.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In