Virtual Assistant/ Customer Service

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi, I’m Shani! I’m a reliable and detail-oriented professional with a background in customer service, sales, and technical support. I have experience handling customer inquiries, resolving concerns, providing assistance, updating records, and using company systems.

I have also completed training in Real Estate Virtual Assistance, where I learned about administrative support, property research, lead generation, data entry, CRM management, and scheduling.

I enjoy helping people, staying organized, and making sure tasks are completed accurately and efficiently. I’m interested in both Virtual Assistant and Customer Service opportunities where I can use my skills and previous experience to support clients and contribute to the team.

I’m adaptable, responsible, and open to learning new tools and processes. I look forward to growing professionally while providing reliable support and excellent service.

Skills & Experience

Skills

Cusomer service 2-5 Years

CRM management 1-2 Years

Project Coordination 1-2 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years

Spreadsheet Management 1-2 Years

~Data Entry 1-2 Years

- Customer Service 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 1-2 Years

Marketing > Real Estate Research Less than 6 Months

Basic Graphic Design>Canva Less than 6 Months

Calendar & Appointment Scheduling 1-2 Years

Google Workspace 1-2 Years

CRM > HubSpot CRM 1-2 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 1-2 Years

Experience highlights

Real Estate Virtual Assistant

Sync2VA · August/2026 – Present

Gained practical knowledge in property research, listing management, lead generation, CRM management, transaction coordination, data entry, calendar and email management, and real estate documentation.

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