Senior Process Associate

Verified

$5/hr

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Outline

Looking for Freelance work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Workflow & Operations Support – Experienced in coordinating vendor requirements, ensuring compliance, and streamlining team processes.

Skills & Experience

Skills

Customer Service and Client Relations 5-10 Years

Order & Data Accuracy Specialist 1-2 Years

Tool-Savvy Support Professional 1-2 Years

Cross-Industry Adaptability 10+ Years

Detail-Oriented Problem Solver 5-10 Years

Experience highlights

Production Coordinator

DCX Delegate (William Advertising) · November/2024 – Present

(November 2024- May 2025)
* Processed and validated vendor orders including lead times, proofs, and approvals. *Maintained spreadsheets and records to track order status and ensure accuracy.
*Coordinated with vendors to ensure compliance with requirements and timely deliveries.
* Researched product details and verified pricing information for client presentations.
*Supported team efficiency by managing records and organizing workflows.

Quality Control Representative

IFive Global (Releasepoint) · March/2023 – Present

*Reviewed and validated records for completeness and accuracy.
*Classified and organized data to support processing and client requests.
*Ensured confidentiality and compliance with regulations.

Senior Process Associate

TCS (Confidential) · December/2023 – Present

*Assisted clients and institutions with account management requests and inquiries.
*Accurately processed transactions including withdrawals, surrenders, and claim assistance.
*Ensured compliance with company policies while maintaining client satisfaction.

Customer Service Representative

Mercury Drug Corporation · July/2014 – Present

* Delivered customer service by assisting with inquiries, product availability, and issue resolution.
*Accurately processed customer payments and transactions.
*Prepared reports including customer counts, e-payments, and inventory updates.
*Supported daily operations and branch workflow efficiency.

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