Skills
Customer Support > Chat Support
1-2 Years
Customer Support > Technical Support
1-2 Years
Handling problematic accounts, handling guest complain
2-5 Years
Floor Support
6 Months to 1 Year
Marketing > Telemarketing
1-2 Years
Marketing > Telemarketing > Outbound Sales
1-2 Years
CRM
2-5 Years
- Customer Service
2-5 Years
Problem Resolution
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
1-2 Years
Customer service > Sales Representative > Customer Support
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Customer Service>Sales
2-5 Years
• Live Chat Support
1-2 Years
Experience highlights
Customer Support Specialist – Email Support
HOMEAGLOW
·
July/2026
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/
Email-based customer support for professional cleaners. Handle account, scheduling, payment, and job-related concerns. Resolve complex cases and manage escalated issues.
Outbound Sales Representative
MERCHANT SERVICE CENTER
·
February/2026
–
Present
Conducted outbound calls to business owners for merchant service solutions. Qualified prospects, identified upgrade opportunities, and maintained CRM records.
Part-Time Associate
EVERGREEN REAL ESTATE PARTNERS
·
October/2025
–
Present
Outbound telemarketing to property owners for real estate lead generation. Qualified prospects and maintained accurate lead records in CRM.
Account Executive – Independent Contractor
WEST LAKE ORIGINATION CENTER
·
August/2025
–
Present
High-volume outbound calls using Power Dialer for lead generation and qualification. Transferred qualified leads to client officers.
Senior Specialist – Account
CONCENTRIX – BACOLOD CITY
·
July/2024
–
Present
Advanced customer support for complex travel and booking concerns including reservations, cancellations, and modifications. Managed escalated cases.
