Medical Virtual Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a detail-oriented Healthcare Virtual Assistant with 7+ years of experience in healthcare, medical records, quality assurance, administrative support, and client communication. I have experience with OASIS and home health documentation review, clinical data validation, AI training and output review, EHR systems including Kinnser, and task/ticket management using Linear.

My background includes medical records processing, QA, Tier 2 support, patient inquiries, scheduling, CRM documentation, and virtual front-desk operations. As a Physical Therapy graduate, I’m comfortable with medical terminology and healthcare workflows. I’m organized, adaptable, and experienced in working independently in remote environments, and I’m looking for a long-term VA/HVA opportunity where I can provide reliable administrative, healthcare, and operational support.

Skills & Experience

Skills

Customer Support > Healthcare 6 Months to 1 Year

Office and Administration > Quality Assurance 2-5 Years

Project Management > Workflow 6 Months to 1 Year

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 6 Months to 1 Year

Medical 2-5 Years

Compliance 2-5 Years

Annotation 1-2 Years

Appointment scheduling 2-5 Years

support 6 Months to 1 Year

Data 2-5 Years

Medical Terminology 2-5 Years

- Customer Service 2-5 Years

Patient Assessment 2-5 Years

Clinical Documentation 2-5 Years

Experience highlights

OASIS Reviewer / Healthcare AI Training & Data Quality Specialist

Andy AI · January/2026 – Present

Reviewed OASIS documentation for home health patients focusing on accuracy and completeness. Annotated clinical data to improve AI-generated outputs. Applied medical terminology knowledge to evaluate AI review processes. Used Kinnser EHR and Linear for documentation and tracking.

Medical Records Processor / Quality Assurance Analyst / Tier 2 Agent

Mission Digital Health, Inc. (PicnicHealth) · September/2020 – Present

Processed and validated medical records with focus on accuracy and compliance. Performed QA audits, identified documentation issues, and handled Tier 2 escalations. Collaborated with teams to improve workflows and maintain processing standards.

Fitness Trainer / Attendant

City Sports Club Cebu, Inc. · July/2018 – Present

Managed front-desk reception, appointment scheduling, and member check-ins. Maintained member profiles and attendance records in CRM. Conducted client intake consultations and provided tailored program guidance.

Virtual Administrative Medical Assistant

Medspecialized, Inc. · October/2017 – Present

Handled high-volume inbound/outbound calls as primary virtual front-desk contact. Scheduled appointments, confirmed visits, and completed patient follow-ups. Documented interactions in clinic CRM.

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