Sales Support

Verified

$5/hr

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Outline

Looking for Full-Time work (9 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dynamic and detail-oriented customer advocacy and sales support professional with over a decade of experience delivering exceptional service across div

Skills & Experience

Skills

Customer Service & Client Support 5-10 Years

Email & calendar management 2-5 Years

Sales & Order Processing 5-10 Years

Experience highlights

Customer Advocate & Sales Support

Concentrix · January/2020 – Present

● Supported sales representatives by managing communications and efficiently
handling inquiries.
● Addressed customer and partner requests promptly and professionally, ensuring
clarity and a positive experience.
● Prepared order quotations, processed transactions, and monitored delivery
timelines to keep stakeholders informed.
● Provided after-sales support, including ticket management, credit/debit memo
processing, and post-purchase issue resolution.
● Managed billing and invoicing conc

Senior Recruiter

PSG Global Solutions · April/2018 – Present

● Sourced and generated qualified leads for job placements using various
recruitment platforms.
● Conducted phone interviews to assess candidate suitability while ensuring a
positive hiring experience.
● Engaged passive candidates through direct outreach, applying sales-driven
recruitment strategies.
● Maintained professional communication with candidates and clients to ensure
smooth recruitment processes.

Debt Collection Specialist (Project-Based)

Altair Global Solutions · October/2017 – Present

● Monitored and managed assigned accounts to identify and resolve outstanding
debts.
● Handled high call volumes efficiently while maintaining positive customer
relationships.
● Negotiated payment deadlines and solutions beneficial for both customers and
the company.
● Escalated complex cases appropriately to ensure proper handling.

Customer Service Representative

SITEL Philippines · April/2015 – Present

● Assisted customers with inquiries, concerns, and service requests via inbound
calls.
● Resolved customer complaints promptly while ensuring satisfaction and
retention.
● Delivered accurate and detailed information using relevant tools to enhance
customer trust.
● Identified upselling and cross-selling opportunities to drive revenue growth

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