Virtual Assistant

Verified

$5/hr

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Outline

Looking for Part-Time work (5 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Highly skilled Virtual Assistant with expertise in customer support, administration, social media management, and project coordination. Experienced in

Skills & Experience

Skills

Office and administration, Customer Support, Social Media Management, Marketing, Email Management 1-2 Years

Experience highlights

Virtual Assistant - Outreach Specialist

Link Publishers · October/2024 – Present

• Spearheaded outreach efforts to website owners via email and social media, successfully securing collaboration opportunities that resulted in a 20% increase in partnership engagements.
• Leveraged tools like Excel, HubSpot CRM, Asana, Semrush, and Ahrefs to streamline project tracking, enhance team collaboration, and identify SEO growth opportunities, improving efficiency by 30%.
• Optimized communication and project management processes, overseeing data organization

Customer Support and Telemarketing Specialist

In Touch Community Services · January/2023 – Present

• Delivered client support via inbound and outbound phone calls, live chat, and email, achieving a 95% resolution rate for customer inquiries and effectively disseminating mental health resources.
• Organized and managed data, scheduled high-quality appointments monthly, and enhanced service delivery through meticulous performance monitoring.
• Conducted presentations and developed online surveys to support marketing campaigns, improving remote customer support operations by 25%.

Teaching Assistant

Paradise English · October/2022 – Present

• Facilitated virtual learning experiences for international students, enhancing their educational engagement and achieving a 90% satisfaction rate.
• Executed data entry and tracked student progress, highlighting administrative efficiency and boosting operational accuracy by 15%.
• Collaborated with faculty to manage student reports and curriculum while supporting admissions, streamlining the recruitment process for 50+ students.

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