General Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Helping businesses stay organized and operate efficiently is what I do best. With over three years of experience supporting U.S.-based businesses, I specialize in administrative support, appointment scheduling, project coordination, social media management, website updates, and customer support. I enjoy taking ownership of day-to-day tasks so clients can focus on growing their business.

Known for being dependable, detail-oriented, and proactive, I take pride in finding solutions, streamlining processes, and keeping operations running smoothly. Whether it's managing schedules, organizing information, coordinating with teams, or handling client requests, I adapt quickly, communicate effectively, and consistently deliver high-quality support that helps businesses succeed.

Skills & Experience

Skills

Customer Service Representative - Subject matter expert 1-2 Years

General VA & Administrative VA 6 Months to 1 Year

Customer service - Escalation Department 1-2 Years

Appointment scheduling and booking coordination 1-2 Years

Experience highlights

Appointment Setter and CSR

Excellence Appliance Repair · July/2025 – /

Provided virtual assistant and customer support for a U.S.-based appliance repair company. Managed inbound calls, emails, and text messages, scheduled service appointments, coordinated with technicians, maintained accurate customer records, explained service policies and diagnostic fees, handled rescheduling and follow-ups, and ensured timely communication while delivering excellent customer service in a fast-paced environment.

Social Media Manager and Graphic designer

TheraMe by The Tea Group · August/2024 – Present

Provided virtual assistant support by managing social media, creating content, updating client websites, and handling administrative tasks to support daily business operations.

Subject Matter Expert and Tier 2 Support

Ubiquity Global Services · July/2023 – Present

Provided coaching and guidance to new hires throughout their training and nesting period, helping them build strong product knowledge and customer service skills. Resolved complex customer concerns requiring Tier 2 support and supervisor intervention, negotiated effective resolutions, collaborated with internal departments to address escalated cases, and delivered exceptional customer service while ensuring compliance with company policies and procedures.

Customer Service Representative - Financial

Ubiquity Global Services · May/2022 – Present

Provided exceptional customer service for a financial account specializing in reloadable debit cards. Assisted customers with account creation, balance inquiries, transaction history, dispute resolution, account security, document verification, and statement requests while ensuring accurate, efficient, and professional support in every interaction.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In