Skills
Customer Support > Chat Support> Customer Support Inbound and Outbound
5-10 Years
General VA
6 Months to 1 Year
Experience highlights
Account payables specialist
Emma Matratzen - BPO acquired
·
November/2023
–
Present
Processing and encoding 15-20 invoices of vendors in a day for approval.
Customer Service Representative
Concentrix Phils
·
March/2015
–
Present
6 years of BPO experience as a retention officer handling inbound and outbound calls for churn accounts. Main task is to answer phone calls from customers requesting for termination of the account and to save them from termination of their service