Medical Related Customer Service Specialist

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A dedicated and detail-oriented Medical Customer Service Specialist with 2years BPO experience & a college graduate.

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 6 Months to 1 Year

Customer Support > Insurance > Medical Insurance 1-2 Years

Experience highlights

Customer Service Professional

Concentrix · July/2024 – /

Core Responsibilities
Assisted patients and healthcare providers / medical professionals by providing accurate information regarding medical services, benefits, claims, and account concerns.
Coordinated with healthcare providers, insurers, and internal teams to resolve concerns promptly and efficiently.
Maintained precise and confidential documentation of patient interactions, ensuring compliance with privacy and data protection standards.

Customer Service Specialist - Financial Account

Teleperformance · September/2023 – Present

Helped customers understand financial charges, statements, fees, and account terms in a clear and simple manner.

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