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Frances P.

Project Manager + Client Success + Operations, with Executive Assistant capability.

Verified
$10/hr

Outline

Looking for Full-Time work (10 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Client Relationship Management • Staffing Operations • Team Coaching • Recruitment & Screening • Training & Onboarding • Quality Assurance • Escalation Management • Performance Management • Project Management • Customer Success • Process Improvement • SOP Development

Skills & Experience

Skills

Client & Administrative Support 10+ Years
Recruitment 2-5 Years
Team Leadership 5-10 Years
Hiring and Onboarding 2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years
● Project Management 5-10 Years
Customer service > Sales Representative > Customer Support 5-10 Years
Project & Operations Management 2-5 Years
Corporate Communication 2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years
LinkedIn 2-5 Years
Customer Experience Management 2-5 Years
Customer Service > Gorgias > Shopify 1-2 Years
Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 5-10 Years

Experience highlights

Store Manager / Customer Support Head
BetterSwag · March/2022 – Present
Facebook Community Coordinator
Sonja Stribling · April/2021 – Present
Admin Support / Executive VA to Director for Business Operations
Progressive Practice Sales · May/2021 – Present
Senior Project Manager / Online Business Manager
Cave Interactive Media LLC · April/2020 – Present
Customer Service and Design Team Coordinator
TooneyPet · November/2020 – Present
Contact Details Are Private

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