Skills
Accounting > Invoicing
2-5 Years
Software > Zapier
1-2 Years
CRM management
1-2 Years
business
1-2 Years
Notion
1-2 Years
- Customer Service
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
1-2 Years
Customer service > Sales Representative > Customer Support
2-5 Years
Administrative Operations
2-5 Years
Client Onboarding
1-2 Years
Workflow Automation
1-2 Years
Google Workspace
2-5 Years
Design > GoHighLevel
1-2 Years
Customer Service>Sales
1-2 Years
Experience highlights
Client Success Manager / Onboarding Specialist
ONE LOVE SOCIAL LLC
·
January/2023
–
/
Manage onboarding for small-business clients, conduct Zoom calls, configure GoHighLevel workflows and CRM setups. Build workflow automations using GoHighLevel and Zapier. Provide ongoing customer support and coordinate requirements with internal teams.
Virtual Assistant / Office Manager
ROCKY MOUNTAIN EXTERIOR SOLUTIONS
·
January/2023
–
Present
Managed inbound and outbound communications, scheduled services and appointments, processed invoices and bill payments, maintained financial records, and supported customer service operations.
Bilingual Customer Service Representative
AZOVA BP CORP.
·
January/2022
–
Present
Handled inbound and outbound customer calls for account assistance and support. Processed account changes using proprietary software, performed needs analysis, and provided bilingual customer support.
