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Destiny B.

Remote Medical Assistant

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Medical Virtual Assistant | Registered Nurse | Clinical Intake Coordinator | Quality Assurance Analyst

Experienced Medical Virtual Assistant and Registered Nurse specializing in patient intake, quality assurance, EMR/EHR management, insurance verification, referrals, appointment scheduling, medical records, provider support, and patient communication. Proven experience working with U.S. healthcare organizations, collaborating with physicians and multidisciplinary teams, maintaining HIPAA compliance, and improving operational workflows through SOP implementation and KPI monitoring. Detail-oriented, organized, and committed to delivering excellent patient experiences while ensuring efficient clinical and administrative operations.

Skills & Experience

Skills

Electronic Medical Records (EMR/EHR) Management 2-5 Years
Quality Assurance & Compliance 2-5 Years
Healthcare Administration 2-5 Years
Clinical Intake Specialist 2-5 Years
Medical Record Review & Chart Abstraction 2-5 Years
Clinical Coordinator 2-5 Years
Appointment Scheduling & Coordination 2-5 Years
HIPAA Compliance & Patient Data Security 2-5 Years
Referral Coordination 2-5 Years
- HIPAA-Compliant Patient Communication 2-5 Years
KPI Monitoring and Performance Analysis 2-5 Years
Insurance Verification (Eligibility & Benefits) 2-5 Years

Experience highlights

Medical VA | Clinical Intake Coordinator
ADG Healthcare · January/2024 – Present
Collected, verified, and entered patient demographic information in EHR/EMR. Managed medical records and charts. Validated insurance coverage, copays, and deductibles. Answered patient inquiries via phone, email, SMS, and chat. Scheduled appointments and processed referrals and lab work.
Registered Nurse
Medina General Hospital, St. Padre Pio Dialysis Center, Adona Polymedic Center · January/2023 – Present
Assessed, planned, implemented, and evaluated patient care per protocols. Monitored patient status, administered medications, IVs, and treatments. Delegated tasks to LPNs and CNAs. Documented nursing care in EHR. Collaborated with physicians and healthcare professionals. Educated patients on post-discharge care.
Medical VA | Quality Assurance Analyst
ADG Healthcare · January/2023 – Present
Reviewed medical records and documentation for accuracy and HIPAA compliance. Monitored quality of healthcare services. Provided feedback to clinical and administrative staff. Tracked performance metrics and reported quality improvement opportunities. Managed workflow optimization and SOP implementation.
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