Skills
Deep understanding of multi-channel eCommerce.
2-5 Years
Experience highlights
Human Resources Project Manager
Comprehensive Rehab Consultants
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April/2023
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Present
Experienced Human Resources Project Manager skilled in leading HR initiatives, managing cross-functional projects, and improving processes related to recruitment, employee engagement, and organizational development.
Customer Care support/Experience Support/Supply Chain Assistant
Maryruths Organics
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July/2023
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Versatile professional with experience in Customer Care Support, Experience Support, and Supply Chain Assistance. Skilled in handling customer inquiries, enhancing user experience, and supporting logistics and inventory operations.
CSR/QA/Team Leader/Department Head/Senior Lead
ECE consulting group
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October/2018
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Present
Experienced BPO professional with a background as a CSR, QA, Team Leader, Senior Lead, and Department Head. Skilled in team management, quality assurance, and process improvement, with a strong focus on customer satisfaction and performance excellence.
Content Analyst/Team Leader/Account Officer
Spi-global
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January/2007
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Present
Experienced in BPO publishing as a Content Analyst, Team Leader, and Account Officer. Skilled in content review, team supervision, and client account management, with a focus on accuracy, efficiency, and meeting publishing standards.
