Customer Service Representative | Administrative Support

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Detail-oriented and reliable Virtual Assistant with strengths in customer support, communication, organization, and multitasking.

Skills & Experience

Skills

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 1-2 Years

Experience highlights

Human Resources

Gaisano Mall · February/2022 – Present

- Manage comprehensive employee salary administrative and health insurance benefit, ensuring accurate processing, compliance, and timely disbursement.
-Led new employee orientation sessions, effectively communicating company rules, regulations, and core policies to ensure a smooth onboarding experience.
Attending and participating in employee disciplinary meetings termination and investigation.

Customer Service

Gaisano Mall · May/2021 – Present

-Respond promptly to customer inquiries and concerns via phone, email or chat.
-Resolve customer issues and complaints effectively and efficiently.
- Maintaining a positive, empathetic and professional attitude toward customer at all times.
-Processing orders, forms, application, and request.

Purchaser Officer

Novo Department Store · November/2019 – Present

- Managed inventory and initiated timely orders to maintain optimal stocks, minimizing shortage and overstock.
- Coordinated and received deliveries, ensuring accuracy and proper documentation of incoming goods.
- Examination of each product that is purchased to ensure its high quality.

Warehouse Secretary

Novo Department Store · January/1990 – Present

- Generated and processed receipts, maintaining accurate final records.
- Managed Incoming calls, took detailed messages and handled all correspondence, improving communication efficiency.
-Package items and label correctly.
-Scan delivered items and ensure quality.
- Report damaged or missing inventory to supervisors.

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