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Rene V.

Va Lead generation, Billing and technical customer service representative, outbound sales executive

Verified
$5/hr
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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Results-Driven Virtual Assistant and Customer support Professional with nearly 10 years of experience in administrative support, operations, customer service , billing, outbound sales, and technical support. Skilled in calendar and email management, lead generation , process coordination, and resolving complex customer concerns. Recognized for strong communication, attention to detail, adaptability, and delivering reliable support in fast-paced environments.

Skills & Experience

Skills

Communication 10+ Years
Multitasking 10+ Years
Google Docs 5-10 Years
Accounting > Accounts Payable > Billing Support 5-10 Years
LinkedIn Outreach 2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years
Calendar & Email Management 5-10 Years
Cost Estimate > Microsoft Excel 5-10 Years
calendly 2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation 5-10 Years
Customer service > Sales Representative > Customer Support 10+ Years
Customer Support > Chat Support >Technical Support 10+ Years
• Time Management 10+ Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years
*Administrative Support - 10+ Years

Experience highlights

Billing & Technical Support
VXI Global · January/2022 – /
Provided billing and technical support for customer inquiries in a fast-paced call center environment.
Virtual Assistant
Drawbridge Capital · January/2021 – Present
Provided executive and administrative support, calendar/email management, and lead generation services.
Technical Support & Customer Service
Teleperformance Davao · January/2018 – Present
Handled inbound Xfinity customer support calls. Promoted to SME after 6 months. Coached new hires and managed lead generation via LinkedIn, Facebook, Instagram, and Gmail.
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