Skills
Customer Service , Communication, Administrative & Office Support Time Management & Multitasking Attention to Detail Transaction Processing
2-5 Years
Experience highlights
Bank Customer Service Associate
Guagua Rural Bank
·
January/2022
–
Present
Delivered accurate and efficient banking services in a fast-paced environment,
processing a wide range of financial transactions including deposits, withdrawals, loan
payments, and cashier’s checks. Strengthened customer relationships through attentive
service, account management, and clear guidance on banking products and services.
Maintained strict accuracy, compliance with banking procedures, and reliable daily
operations support, consistently ensuring a positive & customer experience.
Front Desk Associate
Courtyard and Residence Inn By Marriott Downtown Austin
·
January/2019
–
Present
Provided high-level guest service by managing communications, resolving concerns,
and ensuring a smooth guest experience from arrival to departure. Handled front desk
operations including check-in/check-out and payments with accuracy and
professionalism. Coordinated with multiple departments to support efficient
operations and maintained precise financial reporting and daily closing procedures.
Front Desk Associate
Mt. Olympus Resort-Theme Park
·
March/2017
–
Present
Delivered exceptional guest service by addressing needs and concerns with
professionalism and care. Efficiently handled check-in/check-out and payment
processing, ensured compliance with hotel standards, and maintained a clean,
welcoming reception area while performing all tasks accurately and efficiently.
Front Desk Associate
Mt. Olympus Resort-Theme Park
·
March/2017
–
Present
Delivered exceptional guest service by addressing needs and concerns with
professionalism and care. Efficiently handled check-in/check-out and payment
processing, ensured compliance with hotel standards, and maintained a clean,
welcoming reception area while performing all tasks accurately and efficiently.