Virtual Assistant

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a results-driven Virtual Assistant with 8+ years of experience in bookkeeping, administrative support, customer service, data entry, digital marketing, SEO, and research. I also have 3 years of hands-on accounting experience supporting an e-commerce business.

I’m proficient in QuickBooks, Xero,

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, Excel, Google Workspace, Freshdesk, and Smartsheet. I’m organized, detail-oriented, reliable, and proactive, with the ability to work independently and adapt quickly to new systems.

I don’t just complete tasks, I look for ways to save time, improve processes, and help businesses run more efficiently.

Skills & Experience

Skills

Customer Service Representative 1-2 Years

Graphic Design (Adobe Photoshop, Illustrator, Canva) 2-5 Years

Virtual Admin Assistant, Financial Services, Banking, Back Office Support, Design, Advertising and Marketing 2-5 Years

Experience highlights

Virtual Assistant

The Tasks Team · January/2024 – Present

Provided virtual and administrative support to U.S.-based clients, assisting with day-to-day business operations and ensuring tasks were completed accurately and on time. Responsibilities included data entry, customer support, email management, online research, administrative assistance, and digital marketing support.

Worked independently and collaboratively with the team while managing multiple priorities, following client instructions, and maintaining professional communication. Developed str

Virtual Assistant / Accounting & Bookkeeping assistant

The SavvyBookkeep · January/2019 – Present

Provided virtual, administrative, and bookkeeping support to a U.S.-based bookkeeping firm, including support for its largest e-commerce client. Managed accounts payable, invoicing, bill payments, bank reconciliation, vendor management, accounting inboxes, and financial records. Also handled data entry, customer support, online research, email management, SEO, email marketing, social media, and administrative tasks. Worked independently with minimal supervision while maintaining accuracy, meeti

Freelance Graphic Designer

Freelance Graphic Designer · January/2019 – Present

I do Freelance graphic designing part time for different clients in different fields.

Customer Service Representative (CSR)

sykes Asia · July/2018 – Present

Provided customer service and technical support to U.S.-based customers, handling inbound calls and assisting with account inquiries, billing concerns, troubleshooting, and service-related issues. Managed customer concerns professionally, identified appropriate solutions, and escalated complex issues when necessary.

Developed strong communication, problem-solving, multitasking, and customer relationship skills while working in a fast-paced call center environment and consistently maintaining pr

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