Customer Service Representative

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

High School Diploma

English proficiency Fluent

Professional Summary

You need some work done? You got me! Here's what I can provide for you:

✅Customer Service Representative (Calls, Chats and Emails)
✅Handled Billing, Reservations and Account concerns
✅Customer Priority Satisfaction
✅Retention Specialist
✅Data Entry
✅Administrative Support

I have 1 year and 4 months of experience in Customer Support, with experience handling both voice and non-voice accounts. I always strive to provide customers with the BEST POSSIBLE EXPERIENCE by understanding their concerns and delivering reliable and professional support.

I’m detail-oriented, adaptable, and committed to providing the quality support my clients need to get the job done efficiently.

If you’re interested in working together, feel free to send me a direct message. I’d be happy to discuss how I can support your business. I look forward to working with you!

Skills & Experience

Skills

1-2 Years

Account Management 1-2 Years

Office and Administration > Data Entry > Encoding > Troubleshooting Less than 6 Months

~Data Entry 1-2 Years

- Customer Service 1-2 Years

• Time Management 1-2 Years

CRM & Tools 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

*Administrative Support - 1-2 Years

• Live Chat Support Less than 6 Months

Experience highlights

Customer Service Representative - Live Chat Support

Afni Philippines · September/2025 – Present

Provided live chat support for phones, tablets, smartwatches, and routers. Performed troubleshooting, reviewed accounts for cost-saving offers, assisted with plan changes and device purchases, maintained CRM records.

Customer Service Representative - Voice | Reservation Account

TeleTech Philippines · January/2025 – Present

Assisted customers with booking reservations by coordinating dates, times, and locations. Contacted businesses to confirm availability, processed changes and cancellations, coordinated special requests.

Customer Service Representative - Voice | Affirm Account

Bill Gosling Outsourcing · August/2024 – Present

Handled inbound calls for Affirm financing accounts. Guided customers on financing services, addressed card-related concerns, navigated financing inquiries, maintained accurate customer information.

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