Skills
Customer Support > Customer Service > Gorgias
1-2 Years
1-2 Years
Communication
2-5 Years
Teamwork
2-5 Years
Data Encoding
6 Months to 1 Year
Microsoft word
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
- Customer Service
2-5 Years
Supervision
1-2 Years
Customer Support > Phone Support
2-5 Years
Data Entry or encoder
Less than 6 Months
Customer Support > Chat Support >Technical Support
Less than 6 Months
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Experience highlights
Technical Support Representative
UniversalTech Incorporated
·
April/2025
–
Present
Resolved customer issues via email and text. Processed subscriptions, refunds, and replacements. Troubleshot devices, created tickets, and generated invoices.
Customer Service Representative
Metrics Call Services
·
June/2023
–
Present
Provided product knowledge and processed order/subscription cancellations. Handled refunds, email confirmations, and customer concerns via email.
Tele-Verifier
Infovision Research System
·
January/2023
–
Present
Conducted background checking and encoded data.
Supervisor
Nergetic Marketing
·
March/2021
–
Present
Sold products and supervised new staff. Trained team members on product sales techniques.
Production Crew
Monde Nissin Food Corporation
·
January/2019
–
Present
Checked product packaging quality and ensured proper packing before shipment.
