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Erinn Franchette D.

Executive Virtual Assistant

Verified
$8/hr

Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a results-driven Executive Virtual Assistant with 5+ years of experience helping executives, entrepreneurs, and growing businesses stay organized, responsive, and productive. My background spans executive support, healthcare claims and billing, financial account servicing, customer relations, and operations coordination, giving me a versatile perspective that goes beyond traditional administrative support.

I’m known for being highly adaptable, tech-savvy, detail-oriented, and proactive. I don’t just manage tasks—I anticipate what needs to happen next, keep priorities on track, and look for ways to make workflows more efficient. My goal is simple: take the operational details off your plate so you can focus on growing your business.

Skills & Experience

Skills

Accounting > Claims Processing 2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Executive Virtual Assistant 5-10 Years
Calendar Management 5-10 Years
Document Management 5-10 Years
Project Coordination 5-10 Years
Meeting Coordination 5-10 Years
- Customer Service 5-10 Years
Workflow Optimization 5-10 Years
HIPAA Compliance 2-5 Years
Travel Arrangements 5-10 Years
Data Confidentiality 5-10 Years
Research and Reporting 5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 5-10 Years
*Administrative Support - 5-10 Years

Experience highlights

Executive Virtual Assistant
Virtudesk · February/2021 – Present
Managed executive calendars, meetings, travel arrangements, and high-volume email communications. Streamlined administrative workflows, coordinated virtual meetings with agendas and action items, conducted research, maintained confidential records, and collaborated across teams.
Provider Inquiry Representative
Optum · February/2019 – Present
Assisted healthcare providers with claims inquiries ensuring HIPAA compliance. Investigated denied claims, reviewed medical documentation for coding discrepancies, managed appeals, and delivered exceptional customer service in high-volume environment.
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