Dispatcher Coordinator | Virtual Receptionist | Customer Service | CRM & Scheduling

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a reliable and detail-oriented Virtual Assistant with experience in Locksmith Dispatching, Customer Service, CRM Management, Scheduling, and Data Entry.

As a Locksmith Dispatcher, I handled customer calls, coordinated with technicians, scheduled service requests, managed cancellations and follow-ups, and maintained accurate job information. I am comfortable communicating with customers and technicians while handling urgent service requests professionally.

I also have experience as an ESL Tutor, where I developed strong English communication, active listening, patience, and interpersonal skills while working with international clients.

I am familiar with GoHighLevel CRM, Odoo, Google Calendar, Meta Business Suite, Canva, and other remote-work tools. I am currently seeking remote opportunities as a Locksmith Dispatcher, Dispatcher, Virtual Receptionist, Customer Service Representative, Scheduler, or Administrative VA.

Skills & Experience

Skills

Customer Service Representative 1-2 Years

Dispatch & Technician Scheduling 1-2 Years

Inbound & Outbound Calls 1-2 Years

REAL Estate - Inside Sales Agent 1-2 Years

Data Entry 1-2 Years

ESL Instruction / Language Teaching 2-5 Years

Experience highlights

Locksmith Dispatcher / Virtual Assistant

ProGuard Locksmith · February/2025 – Present

Managed dispatch operations handling inbound/outbound calls, scheduling locksmith appointments, coordinating technician schedules. Maintained customer records using GoHighLevel and SAT CRM. Coordinated service quotes and payment follow-ups.

Real Estate Virtual Sales Assistant

TELEX Business Solutions · August/2025 – Present

Responded to leasing inquiries, scheduled property viewings, coordinated appointments between clients and sales team. Maintained customer records using Odoo CRM and supported daily sales operations.

Customer Service Representative

T-Mobile Account · February/2024 – Present

Handled inbound calls for billing inquiries, account support, and troubleshooting. Investigated customer concerns, provided solutions, and escalated complex issues while maintaining accurate service records.

Real Estate Virtual Sales Assistant

TELEX Business Solutions · February/2020 – Present

Responded to leasing inquiries, scheduled property viewings, coordinated appointments. Maintained customer records and payment information using Odoo CRM. Supported daily sales operations.

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