Customer Service Representative

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi, my name is Gerimie Joshua Tiu. I have over 3 years of professional experience, primarily in administrative support and customer service.

For the past year, I worked as a Virtual Assistant specializing in Accounts Payable under RemoteVA. My responsibilities included invoice processing, bill posting, and conducting monthly reviews for clients and vendors, mostly based in New Jersey. I also regularly followed up with vendors for missing documents like W9s or unpaid invoices, ensuring accurate records and timely payments. This role helped me strengthen my attention to detail, organization, and ability to work independently in a fast-paced, deadline-driven environment.

Before that, I worked for 2 years as a Customer Service Representative for Humana, focusing on dental insurance. I verified member benefits, handled claim inquiries, and resolved issues for both patients and providers.

Skills & Experience

Skills

Accounting > Accounts Payable 2-5 Years

1-2 Years

Vendor Management 2-5 Years

Invoice processing 2-5 Years

Account Reconciliation 2-5 Years

- Customer Service 2-5 Years

Journal Entries 2-5 Years

Accounting Systems 2-5 Years

Experience highlights

Healthcare Customer Service Representative

Optum Global Solutions · July/2025 – Present

Assisted providers with eligibility, benefits, and claims. Resolved billing issues while meeting quality metrics.

Accounts Payable Specialist

ISTA Personnel Solutions · December/2020 – Present

Processed vendor invoices, performed journal entries, reconciled accounts, investigated discrepancies, and coordinated with vendors on payments and W-9s.

Dental Customer Service Representative

Humana · February/2019 – Present

Verified dental eligibility and claim status. Assisted providers with policy information and claim resolutions.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In