CUSTOMER SUPPORT

Verified

$20/hr

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Outline

Looking for Part-Time work (5 hours/day) at $20/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Versatile and hardworking professional with experience in team leadership, sales, customer service, ESL, and caregiving. Strong in communication, leadership, problem-solving, adaptability, and building positive relationships. A fast learner who can work independently, manage responsibilities effectively, and deliver quality results in a remote work environment.

Skills & Experience

Skills

Problem solving 10+ Years

Communication , Interpersonal Skills, Computer Skills 10+ Years

Leadership , Time Management, Problem Solving, Customer Service Excellence, Administrative Efficiency 5-10 Years

Adaptability Time Management Leadership 5-10 Years

Sales / customer service / technical support 2-5 Years

Adaptability 2-5 Years

Communication 2-5 Years

Web Development Less than 6 Months

Computer programming Less than 6 Months

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

Experience highlights

Nursing Assistant /Sub-Leader

Matsufukukai Social Welfare · August/2020 – Present

Assisted patients with daily living activities such as bathing, dressing, and feeding
Monitored and recorded vital signs, reporting changes to nursing staff
Supported nurses in routine medical care and emergency response
Supervised and guided junior nursing assistants in daily tasks
Facilitated communication between staff, patients, and families
Ensured compliance with hygiene, safety, and infection control standards
Participated in shift planning and task delegation

Sales Executives Superviso

Hello Sourcing Co. Davao · November/2016 – Present

Ensuring agents understand and comply with all call center objectives, performance standards,
and policies.
Answering agent questions regarding best practices or diﬃcult calls.
Identifying operational issues and suggesting possible improvements.
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and
taking corrective action, if necessary.
Preparing reports and analyzing data to assist management as they determine call center goals.
Working with other super

ESL

51 TALK PHILIPPINES · December/2015 – Present

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