Skills
SEO > Keyword Research
2-5 Years
Home-based ESL Teacher, self motivation
5-10 Years
Computer Skills. Word Processing Skills. Self Motivation And Discipline. Quick Thinking And Effective Decision Making. Email Management.
5-10 Years
Office and Administration > Google Docs > Google Forms > Google Sheet > Google Mail > Google Drive > Google Meet
2-5 Years
Excellent in Written and Oral Communication
10+ Years
Marketing > CRM
1-2 Years
Marketing > Social Media Management > Facebook marketing
2-5 Years
Office and Administration > Google Sheets
1-2 Years
MS Excel and MS Word, Data Entry, Email Management, Documentation, Record Filing and Liaising
2-5 Years
Experience highlights
Risk and Compliance Auditor
Roblox
·
January/2024
–
/
As a Risk and Compliance Auditor at Roblox, I play a critical role in identifying and mitigating risks while ensuring that our operations comply with relevant regulations and internal policies. I work closely with various departments to assess and improve our risk management framework and compliance processes, contributing to our platform's overall security and integrity.
Claim and Disputes Specialist
PayPal AU and NZ
·
July/2020
–
Present
As a Claims and Disputes Specialist for PayPal in Australia and New Zealand, I handle and resolve disputes and claims related to transactions in the region. My role is crucial in ensuring that customer issues are addressed efficiently and fairly while adhering to PayPal’s policies and regulatory requirements.
I manage and resolve customer disputes and claims by analyzing case details, reviewing evidence, and making informed decisions to ensure fair outcomes.
Phone Banker 2
Wells Fargo
·
May/2016
–
Present
As a Phone Banker 2 at Wells Fargo, I am dedicated to delivering exceptional customer service over the phone. My role involves assisting customers with their banking needs, resolving issues, and providing information about our products and services. I ensure a positive experience for each customer while maintaining compliance with banking regulations and company policies. I handle inbound calls from customers, addressing their inquiries about account balances, transactions, and banking products.
Frontline Associate 2
Sychrony
·
April/2011
–
Present
As a Frontline Associate 2 at Synchrony Financial, I am responsible for delivering top-notch customer service and support. My role involves handling a variety of customer interactions, resolving inquiries, and providing information about our financial products and services. I ensure that every customer receives a positive experience and that their needs are met efficiently and accurately. I manage inbound and outbound customer interactions, addressing inquiries and providing assistance.
