Outline
Looking for Full-Time work (9 hours/day) at $4/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Skills
Experience highlights
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Managed customer support inquiries via Zendesk,
providing timely and helpful responses to user
emails.
Assisted users with adding and inviting neighbors
to the platform, ensuring smooth user experience.
Moderated user posts and content, maintaining
a safe and engaging community environment.
Addressed technical issues related to the
platform's app and website, troubleshooting and
escalating issues as needed.
Gladly, responding to inquiries related to
wedding gifts, tracking orders, processing
replacements for damaged items, and handling
refund requests.
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Assisted customers with placing orders and
resolving any issues related to their gift selection.
Supported couples in maintaining their wedding
websites, troubleshooting login issues, wedding
URL concerns, and external registry problems.
Ensured a smooth customer experience by
promptly
aerial shots, ensuring timely and efficient service
delivery. Responded to customer inquiries via
email using Zendesk, providing clear and
accurate information about services.
Educated customers about billing, payment
processing and support policies and procedures.
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Selling DirecTV, U-verse Internet, and Mobility
service
Contributed to sales growth by upselling products
and services based on individual customer
requirements.
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