Virtual Assistant | CRM Management | Administrative Support | Online Coach

Verified

$9/hr

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Outline

Looking for Freelance work (3 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I'm Jasper, a Virtual Assistant and Certified Personal Trainer with a strong background in customer service, CRM management, administration, and client support.

I have experience managing client communications, scheduling appointments, maintaining CRM records, handling follow-ups, and providing administrative support in fast-paced environments. My goal is to help businesses stay organized, improve efficiency, and deliver excellent client experiences.

As a certified fitness coach, I also specialize in online coaching, accountability support, workout programming, and progress tracking for clients pursuing their health and fitness goals.

Skills & Experience

Skills

Data Entry 2-5 Years

Sales Support 2-5 Years

Cusomer service 5-10 Years

Client Relationship Management 1-2 Years

Adminisrrative task 5-10 Years

Calendar & Appointment Management 1-2 Years

Coaching > Fitness Less than 6 Months

Social Media & Content Creation 6 Months to 1 Year

Experience highlights

Sales Executive

Wellfit Mind and Body LLC · May/2025 – /

-Managed full sales pipeline in CRM (ZOHO)—tracked leads, renewals, and follow-ups to improve conversion.
-Drove upsells on premium plans and add-ons (classes, recovery zone), lifting average revenue per member.
-Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.

Membership Sales & Renewal Consultant

Fitness First Middle East · November/2023 – Present

-Consistently achieved sales and renewal targets, maintaining an overall performance ratio of 97.96%, with a 98.19% success rate in new sales and 96.95% in renewals.
-Coordinated with other departments to ensure seamless onboarding experiences for new members joining the organization.

Sales Administrator

Lotus Trading LLC · August/2022 – Present

-Responding to Inquiries: Answering customer questions via phone, email, or chat in a timely and accurate manner.
-Providing Information: Offering detailed product or service information to assist customers in making informed decisions.
-Account Management: Managing customer accounts, including updating information and tracking order statuses.

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