Skills
Customer & Client Communication
10+ Years
Account Management
2-5 Years
- Customer Service
2-5 Years
Account Supervisor
1-2 Years
Dispute Resolution
2-5 Years
Experience highlights
Account Specialist III
Jpmorgan Chase & Co
·
September/2014
–
Present
A compassionate Nursing graduate backed by more than 12 years of professional experience across key BPO functions — from delivering excellent customer service to protecting assets as a Fraud Analyst, managing chargebacks and merchant disputes, and supporting talent acquisition through recruitment. I bring strong attention to detail, empathy, adaptability, and a commitment to doing what’s right — combining the care of a nurse with the discipline and expertise of a seasoned professional.
