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Ihrene D.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Dedicated and results-driven Customer Service Representative with 5 years of experience handling diverse client concerns in fast-paced BPO environment

Skills & Experience

Skills

Customer Support > Customer Relationship Management 2-5 Years

Experience highlights

Process Associate
Genpact · February/2025 – /
•Account and Payment Support Regulatory and Compliance •Handling Billing and Transaction Dispute Resolution •Regulatory Compliance and Identity Verification System •Accuracy and Documentation
Customer Service Representative
Ttec · March/2024 – Present
•Customer Issue Resolution
•Product Knowledge & Service Recommendation
•System Use & Compliance
Advisor 1 Customer Service
Concentrix · May/2022 – Present
•Service Request Coordination Customer Support and Relationship Management
•Data Entry and CRM Documentation
•Issue Resolution and Escalation
•Cross-Team Coordination
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