Skills
Customer Support > Customer Relationship Management
2-5 Years
Experience highlights
Process Associate
Genpact
·
February/2025
–
/
•Account and Payment Support Regulatory and Compliance •Handling Billing and Transaction Dispute Resolution •Regulatory Compliance and Identity Verification System •Accuracy and Documentation
Customer Service Representative
Ttec
·
March/2024
–
Present
•Customer Issue Resolution
•Product Knowledge & Service Recommendation
•System Use & Compliance
Advisor 1 Customer Service
Concentrix
·
May/2022
–
Present
•Service Request Coordination Customer Support and Relationship Management
•Data Entry and CRM Documentation
•Issue Resolution and Escalation
•Cross-Team Coordination