Virtual Assistant l Customer Support Specialist l 3Yrs BPO Experience

Verified

$6/hr

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Outline

Looking for Part-Time work (4 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a Virtual Assistant with 3 years of BPO experience at Concentrix, handling a US-based retail and tech support account. I specialize in customer s

Skills & Experience

Skills

Customer Support 2-5 Years

MS Excel, MS Word 2-5 Years

Experience highlights

Customer Service Representative

Concentrix · May/2021 – Present

Handled customer support for a US-based retail and tech support account at Concentrix for 3 years via phone, email, and chat. Resolved customer concerns, processed orders and returns, and consistently met CSAT and quality targets.

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