Experience Virtual Assistant | Customer Specialist | Real Estate Expert

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A results-oriented Virtual Assistant and Customer Specialist with 5+ years of experience in real estate and customer service

Skills & Experience

Skills

Customer Support 5-10 Years

Real Estate 5-10 Years

Property Management 5-10 Years

CRM management Less than 6 Months

Email and Calendar Management Less than 6 Months

Experience highlights

Virtual Assistant

Rocketstation · December/2019 – /

Led a high-performing customer relations team, improving tenant satisfaction and operational efficiency, resulting in enhanced key performance metrics.
Streamlined tenant screening and rent collection processes, optimizing approval efficiency and on-time payment rates.
Managed property maintenance and lease administration, ensuring timely service and compliance, contributing to higher lease renewal rates.
Optimized tenant relations and improved CSAT scores and operational metrics

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