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Arnold C.

Customer Support Specialist

Verified
$8/hr

Outline

Looking for Freelance work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Proven 20 plus years of experience spanning customer support, technical support, training, quality assurance, virtual assistance, and customer success

Skills & Experience

Skills

Customer service 10+ Years
Technical support 5-10 Years
Quality Assurance 1-2 Years
Project Coordination 2-5 Years
Training and Development 5-10 Years
Office and Administration > Quality Assurance 5-10 Years
2-5 Years
Training & Development 10+ Years
CRM Systems 5-10 Years
Data Entry & Record Management 5-10 Years
Chat Support > Social Media Management 2-5 Years
Customer service > Sales Representative > Customer Support 10+ Years
Customer Support > Chat Support >Technical Support 10+ Years
Workflow Automation 1-2 Years
*Administrative Support - 10+ Years

Experience highlights

Trainer / Facilitator
RFLI Virtual Assistance Services · May/2026 – /
Deliver virtual assistant training covering administrative support, customer service, CRM systems, and remote work. Develop training materials and assess learner performance.
Customer Support
Sola Solutions · December/2024 – Present
Provided customer support and human-in-the-loop assistance for AI-powered workflows. Reviewed information for operational accuracy and adapted to digital platforms.
Customer Success Coordinator
AI With Ashok / Reclaim Self · September/2024 – Present
Managed customer onboarding and support for AI-powered business solutions. Coordinated deployment of websites, chatbots, CRM systems, and assisted with digital marketing.
Account Coordinator
McKenzie Freight Solutions LLC · May/2024 – Present
Coordinated with clients and drivers for timely deliveries. Managed shipment tracking, lead generation, and CRM records in remote environment.
AI Trainer
Project Ostrich — Remotasks · April/2024 – Present
Performed video annotation and clip descriptions for AI model training. Reviewed visual content and documented information for AI training datasets.
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