Skills
Knowledgeable in Microsoft Word, Excel and Microsoft Power Point and willing to participate in activities
2-5 Years
Experience highlights
Customer Associate Representative
Results CX
·
August/2023
–
Present
we're doing double check the item, value and address if match from invoice. If there is an error or mismatch between the items, value or address on the invoice, we need to email the customer the correct item they want to receive.
Customer Associate Representative
Tech Mahindra
·
August/2020
–
Present
first were doing double check the shipment if there is some missing item, total value and if there is incomplete address, after that we also need to send it to the sender's email for confirmation. But if the sender does not respond to us within 12 hours, we will call their contact number to get the information we need and to expedite the process to the recipient of the package.
Outbound Sales Representative
Handle's Pro Marketing Solution
·
January/2019
–
Present
We call the customer to discuss the item they want to order from Russia, and we also process it to deliver to their location.
