Marketing Operations and operational excellence leader with 13 years of experience across Marketing Operations, CRM, Lifecycle Marketing, automation, and business operations. Specializes in scalable operating models, governance, process design, automation, and enablement. At Thumbtack, progressed from Marketing Operations Associate to Manager II, expanding into functional ownership across systems, governance, process improvement, and team enablement. Deep expertise in Iterable and Pardot, with experience across Workato, Asana, Hightouch, Statsig, Contentful, and Dynamics 365. AI-enabled workflows using Claude and ChatGPT. Certified in Iterable Foundations, Asana Workflow Specialist, and RMP.