Tech-Enabled Executive Assistant | Digital Operations Specialist

Verified

$10/hr

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Outline

Looking for Full-Time work (12 hours/day) at $10/hour

High School Diploma

English proficiency Fluent

Professional Summary

High-trust Executive Assistant, Operations Specialist, and former Corporate Operations Supervisor with 18+ years of continuous experience across digital business backends, team leadership, customer success, and corporate quality assurance.

I specialize in managing high-value backends for digital brands and executives—handling direct corporate bank access, payment gateway workflows (Stripe/PayPal), CRM architecture (ActiveCampaign/HubSpot), Zapier automations, and AI-driven content workflows (Claude, ChatGPT,

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Formerly a Corporate Operations Supervisor and QA Specialist at TeleTech / T-Mobile, I bring enterprise-level quality control, performance coaching, and operational discipline to remote executive support roles.

Skills & Experience

Skills

Office and Administration > Data Entry 5-10 Years

Customer Support 10+ Years

Marketing > Marketing Automation > Active Campaign 5-10 Years

Office and Administration > Data analysis 2-5 Years

Office and Administration > Microsoft Excel 2-5 Years

Project Management > Asana 2-5 Years

Software > API Development > Stripe Api 2-5 Years

Zendesk 5-10 Years

Quality Assurance (QA) 5-10 Years

Zapier, CRM Management, ActiveCampaign, Data Entry, Google Sheets, Workflow Automation, 5-10 Years

AI & Prompt Engineering 2-5 Years

Project Management > Clickup Less than 6 Months

Software > API Development > Paypal Api 1-2 Years

HubSpot CRM 1-2 Years

Experience highlights

Lead Executive Virtual Assistant / Operations Specialist

JRS Coaching (jeffsalzenstein.com) · January/2024 – /

Entrusted with direct corporate bank access, accounts payable, payment workflows (Stripe/PayPal), weekly newsletter production, AI content summaries (Otter/Claude), and HubSpot CRM optimization.

Operations Specialist / Virtual Assistant

Tennis Evolution · September/2017 – Present

Spearheaded front-line customer success via Zendesk, QA-tested sales funnels (ClickFunnels/Stripe), maintained Zapier automations, and managed weekly ActiveCampaign email broadcasts.

Operations Supervisor / QA Specialist / CSR

TTEC / T-Mobile · August/2008 – Present

Led and mentored high-volume corporate customer support teams, evaluated interaction quality and compliance, conducted performance coaching, and resolved high-level customer escalations.

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