Dispatch Supervisor

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

*Monitor team performance metrics, such as call volume, booking rates, and response times.
*Create daily/weekly schedules for both the office dispatch team and the field service technicians.
*Resolve escalated customer issues regarding missed appointments, late arrivals, or scheduling conflicts.
*Resolve escalated customer issues regarding missed appointments, late arrivals, or scheduling conflicts.
Communicate schedule updates or changes clearly to both technicians and customers.

Skills & Experience

Skills

Supervisor 2-5 Years

Experience highlights

Dispatch Suupervisor

Choice Home Warranty · April/2023 – Present

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