General Virtual Assistant

Verified

$8/hr

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Outline

Looking for Freelance work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi. I'm seeking employment to sustain my daily living expenses. I have worn many hats throughout my career. I have recently earned my Bachelors Degree in Information Technology. I've worked mostly in customer service and administrative industries since 2006. I am constantly learning new skills and making sure I'm up-to-date and have a know-how in new tools like automation, AI utilization, and software as a service (SaaS). I have a simple portfolio down below showcasing the skills I can contribute to your company as well as some projects I have done in the past. If its something that fits your needs, I'm happy to connect with you.

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Skills & Experience

Skills

Customer Support > Active Listening 5-10 Years

Office and Administration > Google Docs 2-5 Years

Project Management > Clickup Less than 6 Months

Office and Administration > Microsoft Word, excel, power point 5-10 Years

Office and Administration > Google Forms, Data Entry, Google Docs, Google Sheets, Google Calendar, MS Office 2-5 Years

Design > Graphic Design > Canva 2-5 Years

Office and Administration > Data analysis > Data Visualization Less than 6 Months

Office and Administration > Google Sheets 2-5 Years

Project Management > Monday Less than 6 Months

Website Builder 6 Months to 1 Year

Product sourcing/product research 6 Months to 1 Year

Office and Administration > Microsoft Excel, pivot vlookup 6 Months to 1 Year

Microsoft Power BI Less than 6 Months

Task Management Tools (Monday.com) Less than 6 Months

Experience highlights

Site Administrator

Teleperformance · May/2021 – Present

• Created and submitted weekly and end-of-month performance reports related to security compliance.
• Gathered, organized, and submitted documentation to ensure timely compliance with global security policies.
• Collaborated with operations managers and account leaders to meet internal audit deadlines and maintain compliance standards.
• Served as the point person for internal announcements and event logistics.

Customer Service Representative

Teleperformance · February/2019 – Present

Assisted customers applying for credit cards by gathering required personal and financial information to initiate and process their applications accurately.

Clearly communicated full disclosure statements to ensure customers fully understood the terms and conditions before obtaining their consent to proceed.

Informed applicants of the outcome of their credit card applications, whether approved or pending, and guided them through the next steps.

Explained features, benefits, and differences am

Interior Design Assistant (Freelance)

MIND Interior Designs & Consultancy · May/2017 – Present

• Attended client meetings to support project presentations and assist with client coordination.
• Conducted errands such as sourcing and purchasing materials, coordinating pick up and
delivery of custom furniture and fixtures.
• Supervised on-site workers during installations, ensuring adherence to design plans and
quality standards.
• Performed final inspections and created checklists for touch-ups, repairs, and project
completion readiness.

Technical Intern Trainee

Sankei Plastics Mfg. · September/2013 – Present

Performed quality inspection and production support in a manufacturing setting.
• Inspected each automobile headlight and taillight for damages or defects as they come off the
conveyor line.
• Carefully packed headlights and taillights into designated boxes, ensuring accurate left/right
placement and completeness of item counts.
• Ensured only flawless product were packed for shipping, maintaining high standards for quality
and safety.

Customer Service Representative

Teleperformance · November/2010 – Present

• Assisted customers applying for credit cards by gathering required personal and financial information to initiate and process their applications accurately.
• Clearly communicated full disclosure statements to ensure customers fully understood the terms and conditions before obtaining their consent to proceed.
• Informed applicants of the outcome of their credit card applications, whether approved or pending, and guided them through the next steps.
• Explained features, benefits, and differ

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