customer service (voice/ non voice)

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

A customer support professional transitioning into freight and logistics. With a solid background in BPO and healthcare support, I’ve built strong skills in communication, problem-solving, and client care. Recently trained as a Freight Virtual Assistant, I’m ready to provide reliable remote support for brokers and logistics teams. From quoting and data entry to shipment tracking and customer updates. I’m detail-oriented, adaptable, and committed to delivering consistent results that help businesses grow.

I've included a link to my portfolio for your reference and I hope to hear from you soon:

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Skills & Experience

Skills

patient advocacy 1-2 Years

communication - problem solving 5-10 Years

Experience highlights

Member Advocate

Alorica · August/2024 – Present

Assisting members with healthcare benefits, claims, billing, and documentation, resolving issues promptly and efficiently.

Ps:
the year my contract ends is until 2026 (theres no option to select the year)

Technical and Customer service representative

Conduent Philippines · June/2023 – Present

Provided chat support for Apple products, troubleshooting issues, answering account queries, and resolving customer complaints.

Collection Officer

SP Madrid Law Firm · October/2021 – Present

Recovering overdue payments, communicating with clients, and resolving outstanding balances and ensuring timely payments and minimizing debt.

Contact Details Are Private

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